Returns, Refunds and Exchanges Policy

We inspect all items for defects before shipping.  In the event you receive an item with an undetected defect, we will only exchange the item with the exact same size, style, color item.

We do not issue refunds because you did not order the correct size or color. If you have ANY questions or uncertainty as to what size to order, please check to the Size Charts, or call us at +1 347 558 5904 for a sizing consultation before ordering.

We reserve the right to deny any request for exchange or store credit for a returned item.

 
How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase. 

1. Please email divinechurchsuits@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     DivineChurchSuits
     244 Fifth Avenue,
     Suite Q-236
     New York, NY, 10001
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Restocking Fee

All items are subject to a 30% restocking fee and the return and shipping fee is to be paid by the customer, this will be deducted from your refund. All Suits, Dresses and Hats purchased within the United States can be returned for a refund, exchange, or store credit. You have 7 days after the item is received to return it. Exchange and store credit purchases cannot be returned.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 

Store Credit

Store Credit will be issued in your name for the dollar amount of the items you sent back. You may redeem your store credit within 1 year from the date of your purchase.


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

UPS
UPS Air
UPS 2nd Day Air 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

FREE Shipping is available for all your purchases.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.